All participants must complete a Physical Activity Readiness Questionnaire before participating in any physical activity. Any previous medical conditions must be declared prior to exercise. It is the clients responsibility to check with your doctor if it is safe to participate in physical exercise. Physical exercise is potentially hazardous and may cause injury or death. The client voluntarily chooses to participate in activities included in the training or services provided and accepts the risk and full responsibility of their own participation. By participating in the services and activities the client agrees to not hold Eternel Fitness liable with respect to injury or property damage arising out of information, instruction or support given.
refund policy:
Éternel fitness requests payment in advance for all personal training services prior to commencement of contracted time period. This is non-refundable. All contracted personal training sessions must be used within six months commencing from the first paid session with the exception of personal training sessions paid by standing order which must be used within the calendar month which they were paid for.
If you choose to train in a group session with friends, all sessions must be used together. No additional sessions will be offered to individuals should you be absent. No sessions can be gifted or replaced by other individuals than those stated in the training agreement.
CANCELLATION POLICY:
Notification of cancellation for pre-booked personal training sessions as requested at least 24 hours in advance of the appointed time, to incur no charge. No notification of cancellation or not arriving for the appointment incurs for fee for the session. In the event your personal trainer cancels a pre-booked session less than 24 hours notice they will reschedule the missed session. All personal training sessions cancelled by the trainer and paid by standing order will be refunded by the trainer to the client by electronic transfer no later than 30 days unless otherwise agreed between client and trainer.